AustechXpert offers a wide range of professional IT on-site or remote services serving home and small business users. We can either be an extended part of your IT project team offering specialist solutions or can provide end to end delivery of a specific project.

Our highly experienced certified engineers deploy, maintain and implement leading solutions and products on the market from world leading vendors e.g. Microsoft, Optus, Cisco, Symantec, HP, Lenovo, IBM, Toshiba, to name a few.

 
Why Us?

  • We are Fast!

    • Offering same day service and most jobs completed on site.

  • Low Standard Rates.

    • Unlike our competitors, we offer a low standard fee for all our services. We do not charge you based on the amount of time we spent to fix your problem.

  • No Fix. No Fee. Work Guarantee.

    • If the problem is not fixed its free!

  • We Come to You.

    • Onsite servicing saves you time and problems are fixed on the spot!

  • Convenience.

    • We carry a comprehensive range of spare parts and accessories so we can do the job the first time round. For example we carry a range of memory upgrade so not only can you get your computer fixed but also get your memory upgraded at the same time!

  • Specific Appointment Times.

    • We realise your time is valuable that's why we have specific appointment times so your not waiting around all day!

  • Extended Opening Hours.

    • We have technicians that are available after hours on weeknights and weekends to fit into your busy lifestyle.
 


Below is a list of professional services that we offers:

(Laptops & Workstation PC's, Server, Network Solutions and Peripherals)
 
Virus, Spyware and Malware Removal

  • Removal of Spyware, Viruses and Malware

  • Removal of Rogue Applications

  • Removal of annoying Pop-ups

  • Virus, Spyware and Malware Prevention Advice

  • Virus, Spyware and Malware Protection Software


Operating Systems (Microsoft Windows XP/Vista/7, Linux, Mac OSx)

  • Windows Troubleshooting

  • Installation of new or existing hardware

  • Software/hardware support and troubleshooting

  • Software/hardware installation and support

  • Current computer system upgrades

  • System Re-installation

  • System/Startup maintenance and tune-ups


PC Disaster and Recovery

  • Understanding and troubleshooting hardware failures

  • Avoiding power and overheating problems

  • Diagnosing, monitoring, and troubleshooting performance problems

  • Recovering lost and damaged files and applications

  • Resurrecting a dead hard drive

  • Data Recovery

  • Data Transfer

  • Health check on current laptops and desktops

  • Password recovery/reset

  • System maintenance and cleaning


Internet

  • Internet Service Installation

  • Web Site Hosting packages

  • Web design packages


Wireless/Wired Networking

  • Internet Connection Sharing (i.e.: Sharing of single Internet connection to dozens of computers)

  • File Sharing (i.e.: Sharing of files across your network)

  • Printer Sharing (i.e.: Printing files across your network to any printer)

  • Wireless Network Setup

  • Network design and consulting

  • Network audit and health check

  • LAN/WAN maintenance and management

 

Terms and Conditions

  • No Fix No charge applies to PC Repairs.

  • No Fix No charge does not apply to businesses. Home users only!

  • Parts and hardware / software not Included.
 
 
Service Fees
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If you need a solution to tailor your needs, please feel free to contact us.